Hello,
There has been talk that the API can only handle 200 - 300 connections at a time and it bottlenecks if it goes higher. I ask because we experienced something similar during a big ticket sale last month (hundreds of people trying to hit the website at the same time). Has anyone experienced anything similar and if so how did you compensate for it?
We rarely have major onsales, but we did recently for the Dalai Lama (we sold all 700 tickets we had remaining almost immediately, so the concurrent connections was probably several times that). Nothing crashed, but the system did become extremely slow (it took about 12 minutes for customers to go through the whole purchase path). If we needed to do something like that again, we would probably want to think about some kind of waiting room functionality.