We're finalizing our plans for WordFly implementation, and this is the first time that our email database will be in Tessitura and fully integrated.
How does your organization handle bad email addresses in Tessitura and why? Do you:
- Delete the bad email address from Tessitura totally- Mark the bad email address inactive- Mark the bad email address some other way
We want to make sure that we're making a good decision on what to do with bad email addresses and are curious how other organizations handle this.
Thanks!
Eric MuellerWebmaster & Social Media GuyScience Museum of MinnesotaEmail: emueller@smm.orgPhone: (651) 221-9455Twitter: @sciencemuseummn
We’ve been moving to using the marketing flag on individual eaddresses to mark eaddresses that shouldn’t be mailed to, and inactivating bad eaddresses. We have many patrons with two or more valid eaddresses and logins in accounts, so they really have to be managed on the eaddress, not the account.
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Lucie SpielerIT Development and Training Manager
Editor, Season ProgramFLORIDA GRAND opera8390 NW 25th StreetMiami, FL 33122305.854.1643 x. 1521Box Office: 800.741.1010To Give a Gift: 305.403.3315www.FGO.org2011-2012 • 71ST SEASON • LOVE FORBIDDEN, NOT FORGOTTENLuisa Fernanda • La rondine • Rigoletto • Roméo et Juliette