inactivating bad email addresses

Former Member
Former Member $organization

Hi all,

I rec'd a list of bad email addresses back from a recent email campaign, 385 of them to be exact.  Since we pay by the email we want to remove these bad addresses.

Here is the rub, some of the addresses are marked as primary and used as website logins, (although to tell the truth I don't know when the last time was these people used them.)

If I go into test and run a SQL query to change the T_EADDRESS.inactive field to 'Y' it updates the table, but does nothing to the record in Tess.  The email address is still set to active.

Any ideas what I'm doing wrong?

  • You also have to set the primary address flag to ‘N’ (a primary eaddress can’t be inactive). You might also consider setting the market_ind to ‘N’ as well, and then when you run extractions, the e-mail won’t get pulled that way as well.

     

    Lucie

     

     

  • Former Member
    Former Member $organization

    I have a script (attached) that I use for coding hard bounces. These emails follow the same logic…they are not good emails. I created different steps that does the following:

     

    1.      Unchecks the marketing flag

    2.      Unchecks the Primary indicator

    3.      Marks an email purpose to indicate the email bounced

    4.      Unchecks other emails purposes (which we use to indicate what emails people will get).

     

    You can modify this to do what you want, we like to have an email purpose (H) that shows us the email bounced. If you have any questions let me know.

     

    Gloria

     

     

    Gloria Ormsby

    Director of Information Systems

    Flynn Center for the Performing Arts

    153 Main Street

    Burlington, VT 05401

    802.652.4506

    802.863.8788 Fax

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Nick Torres
    Sent: Thursday, January 06, 2011 3:57 PM
    To: Gloria Ormsby
    Subject: [Tessitura Technical Forum] inactivating bad email addresses

     

    Hi all,

    I rec'd a list of bad email addresses back from a recent email campaign, 385 of them to be exact.  Since we pay by the email we want to remove these bad addresses.

    Here is the rub, some of the addresses are marked as primary and used as website logins, (although to tell the truth I don't know when the last time was these people used them.)

    If I go into test and run a SQL query to change the T_EADDRESS.inactive field to 'Y' it updates the table, but does nothing to the record in Tess.  The email address is still set to active.

    Any ideas what I'm doing wrong?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • since you mentioned web logins, just for clarification that table is T_CUST_LOGIN.

  • Former Member
    Former Member $organization in reply to Nathan Campbell

    Thank you all.

    Gloria,  I'd love to see your script, but I don't see the attachment.

  • Former Member
    Former Member $organization

    I just uploaded it to my profile on the web site.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Nick Torres
    Sent: Friday, January 07, 2011 12:08 PM
    To: Gloria Ormsby
    Subject: Re: [Tessitura Technical Forum] inactivating bad email addresses

     

    Thank you all.

    Gloria,  I'd love to see your script, but I don't see the attachment.

    From: Nathan Campbell <bounce-nathancampbell1231@tessituranetwork.com>
    Sent: 1/7/2011 10:51:58

    since you mentioned web logins, just for clarification that table is T_CUST_LOGIN.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization in reply to Former Member

    Thank you very much.  That will come in handy.