Never before seen message entering pledge

They are using the auto schedule feature to schedule the payments out over 12 months.  From the screen shot, they aren’t manually entering any amounts.

Teresa

Just a shot in the dark. are you manually scheduling the payments?  Could it be possible that using a payment schedule with hard dollar amounts which total $5000 would prevent using that schedule on a pledge less than $5k?

Hi everyone.  We've just encountered a situation that we've never had before.  Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments.  When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000.  I've never had this issue before and have no idea of what to do to fix it.  I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be.  Does any one out in Tessitura Land have an ideas for me?

Teresa

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They are using the auto schedule feature to schedule the payments out over 12 months.  From the screen shot, they aren’t manually entering any amounts.

Teresa

Just a shot in the dark. are you manually scheduling the payments?  Could it be possible that using a payment schedule with hard dollar amounts which total $5000 would prevent using that schedule on a pledge less than $5k?

Hi everyone.  We've just encountered a situation that we've never had before.  Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments.  When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000.  I've never had this issue before and have no idea of what to do to fix it.  I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be.  Does any one out in Tessitura Land have an ideas for me?

Teresa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!