Hi everyone. We've just encountered a situation that we've never had before. Devo is trying to enter 2 different pledges in the amounts of $5,000 and $3,000 with 12 monthly scheduled payments. When trying to schedule the payments, a message is appearing that in order to schedule payments, the pledge amounts must be over $5,000. I've never had this issue before and have no idea of what to do to fix it. I'm assuming there is a setting somewhere for this that I should be able to change, but I can't find where that might be. Does any one out in Tessitura Land have an ideas for me?
Teresa
Just a shot in the dark. are you manually scheduling the payments? Could it be possible that using a payment schedule with hard dollar amounts which total $5000 would prevent using that schedule on a pledge less than $5k?