What range of characters may be used in a customer's Tessitura account password? Are there any that are expressly forbidden, or any further rules about legal passwords?
Thanks,Bryan
We've found that a space doesn't seem to work. Beyond that we haven't encountered any characters that don't work though we haven't done any hard testing.
Generally speaking, there is no specific restriction on characters in a password. Any character on a standard computer keyboard should work, including the space character if the system is not set to require complex passwords.
The t_defaults setting "pw_require_strong", however, governs the characters that must be present in a password for it to be deemed sufficiently strong or complex. We have tried to design this requirement to mirror that of a Windows Server environment (at least one numeric character, one capital letter, one lower-case letter, and one "special" or punctuation character). The space character is not included in this list, and is therefore not supported.
Hope this answers your question!
Ms. Schladetzky and Mr. Bras,
Thank you for your illuminating responses. It will be very helpful in validating constituents' new passwords on our website.
Bryan
I'm sorry, I misread your question. The password rules I detailed were for Tessitura user accounts, not customer web accounts. My apologies.