We just created new sections in our zone map in mid season. We have run all of the necessary facility updates, but the new section names are not showing up in Tessitura client, but the new section names are showing up online.
For example:
I go into an order, click on the Seat Map. When I click on Price Zones and Best Seating Tab the correct section names are showing with the correct number of seats allocated to these sections in the legend.
However, when I click on the Sections Tab the new section names are not showing up. The old section names and seat allocations are still showing up.
Can anyone help me determine which step or report I are missing?
Thank you so much,
Jena Tunnell
In Facility Manager, did you go to Map Painter to assign the new sections to the map?
Lucie
________________________________ Lucie Spieler IT Development and Training Manager
Editor, Season Program FLORIDA GRAND opera 8390 NW 25th Street Miami, FL 33122 305.854.1643 x 1521 Box Office: 800.741.1010
To Give a Gift: 305.403.3315 www.FGO.org 2010-2011 | 70TH SEASON | THE MYSTERIES OF LOVE Turandot | The Tales of Hoffmann | Don Giovanni | Cyrano