I'm not finding this in the docs or forums, save an Idea: when you try to print a mobile tickets email, the QR codes don't come through. Maybe this is "clever" and on purpose, but I note that I can print the mobile Tickets from my TNEW account pages just fine. Does anyone know if this is non-negotiable design, if there's a workaround, whether I ought to enter a support ticket, etc.?
Thanks,
Gawain
(X-posted in Online & Mobile and Ticketing & Customer Service)
We noted this as well. Any mobile tickets email printed would not render the QR code we had in the email. Don't know if it's "clever" but it does make printing them more difficult. Some people do like to bring their paper to the entry rather than present a smartphone.