Preparing for a high volume web onsale

Let’s see…I’ve been through many of these! Here’s my advice:

Run performance monitor on all servers to monitor the activity.

Watch SQL Activity Monitor for process blocks, etc.

I use an analytics service in addition to Google Analytics that lets me see in real time how many people are online. (www.getclicky.com)

If your servers haven’t been rebooted in a while, you might want to do that.

Monitor your bandwidth consumption if you can.

Watch for seat locks both by watching the seat map and by running the Web Current Seat Locks report (a shared report).

Hope that helps!

Gloria

It's looking like we are going to have a "really big" on-sale coming up later this week - our first.  We're being told that it should sell out fairly quickly (just over 1500 seats) and most of the sales will be online.

Is there anything special I need to do to prepare for this (besides the obvious - canceling the vacation day I had planned for the on-sale day...)?

Thanks in advance for all advice.

 -steve carlock

Santa Barbara Center for the Performing Arts/The Granada

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Let’s see…I’ve been through many of these! Here’s my advice:

Run performance monitor on all servers to monitor the activity.

Watch SQL Activity Monitor for process blocks, etc.

I use an analytics service in addition to Google Analytics that lets me see in real time how many people are online. (www.getclicky.com)

If your servers haven’t been rebooted in a while, you might want to do that.

Monitor your bandwidth consumption if you can.

Watch for seat locks both by watching the seat map and by running the Web Current Seat Locks report (a shared report).

Hope that helps!

Gloria

It's looking like we are going to have a "really big" on-sale coming up later this week - our first.  We're being told that it should sell out fairly quickly (just over 1500 seats) and most of the sales will be online.

Is there anything special I need to do to prepare for this (besides the obvious - canceling the vacation day I had planned for the on-sale day...)?

Thanks in advance for all advice.

 -steve carlock

Santa Barbara Center for the Performing Arts/The Granada

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!