Hi all,
I’m hoping one of you might be able to help out on a Monday morning! I have to print a special character on some tickets for a show I’ve just set up, but I can’t get the ® symbol to print on tickets. I’m using font 13, have tried entering in the ascii code < alt + 174 >, and have made sure the font selection in printer properties is Multilingual Latin 1 (850). While it’s showing up in perf info in the ticketing setup, it’s coming out on the ticket as «. I wonder if I’m using the wrong code, or if there’s something else going on.
Any suggestions? Or do you think I need to submit a ticket on this one?
Cheers,
Kathleen
Lust, vengeance and madness collide on the Royal stage in John Webster’s devastating Jacobean masterpiece, The Duchess Of Malfi adapted and directed by Royal & Derngate’s Artistic Director, Laurie Sansom, from Fri 15 October to Sat 30 October. The ever-popular The Vagina Monologues take to the Derngate stage on Thu 14 October, while 80s Mania finish off the week with a fantastic concert featuring all the classic 80s tracks, on Sat 16 October. Visit www.royalandderngate.co.uk for more details and to book tickets.
Book your tickets now by calling 01604 624811 or visit www.royalandderngate.co.uk
The Northampton Theatres Trust Ltd. Registered in England and Wales. Company Registration No. 3640915. Registered Office: Royal & Derngate, Guildhall Road, Northampton NN1 1DP
Hello Kathleen
Characters on tickets can be tricky, often due to a conflict between the ASCII code needed to print the accented letter or special character correctly in production elements and what Font 13 on the Boca sees and interprets.
You're using the correct font (13) in ticket design and for the printer (Multilingual Latin 1 (850).
Try using <ALT + 169> for the ® symbol.
Althought it's a workaround you could also hardcode in to the ticket design.
Best wishes
Tony