Hi Tessitura Community,
I'm looking for a way to suppress constituents in my extractions who we do not have an email for. I have a suppression that works for emarket restrictions, but what do you do when you want to suppress anyone who simply doesn't have an email? I do not see any options for simply "email does not exist". Any help would be much appreciated.
Thanks!
Hi Chaya,
In the Communications Management section, there is a checkbox: Only Select Constituents if They Have This Contact Point Category. When it's checked, if someone doesn't have the contact point category you are using for the extraction, which in your case would be Email Address, they are suppressed when you generate counts. Here's a link to the related help topic: www.tessituranetwork.com/.../Tessitura.htm
Thanks so much Kevin. I had no idea this section even existed. I didn't realize you could click on that arrow. It's very hidden. This is such a simple solution. Thank you!