HI, We are building a new website and while doing the testing in TEST environment we noticed that our Forgot password TEMPLETE is pulling our old TNEW URL. I went through the template and this is what I found:
Did you forget your password? Click here to reset it now: <%=ced.OrganizationURL%>Account/Login.aspx?l=<%= UserInfo.EmailAddress %>&t=<%= UserInfo.PasswordToken %>
How can I fix this? where can I find the CED.OrganizationURL and replace with new TNEW cloud URL.
Please advise.
Have you updated your settings in LTR_TNEW_EMAIL_SETTINGS in the application? I always forget that there are a few TNEW settings that live in system tables and not in the TNEW Editor.Anne RobichauxCRM AdministratorThe Historic New Orleans Collection
HI Anne,
For the row TNEW_SITE_URL we have the new TNEW cloud URL but still TNExpress_ForgotLogin_html template is pulling old TNEW URL. where in the TNEW editor I can double check ?
Have you rest the cache on your TNEW site since you made that change? I feel like this one has tripped me up in the past as well, but I don't think there is any place in the TNEW editor to change it. I've been giving the documentation a quick scan and can't find it anywhere other than in LTR_TNEW_EMAIL_SETTINGS.
I made that chnage on Friday and cleared cache few times but still it is pulling old TNEW URL. I tried again now after clearing the cache and it is same :(