We have a TNEW Dropdown limit set at 8 tickets for our general museum admission, but we kept having people go back and add 8 more, then 8 more, etc. Often these were child tickets with no adults added to the order from summer camps. After looking at the documentation and even the ticket limit plugin, we came up with our own way to fix it. We created a price type called "Too Many Tickets" that isn't assigned to any MOS or User Group. Then we set up a pricing rule where if more than 8 tickets were added to a cart for the same day of general admission, the price type would flip to the "Too Many Tickets" price type. Because that price type isn't assigned to any MOS or User Group, it breaks the TNEW session, clears the cart, logs out the customer, and displays an error message. We have edited this error message to have the customer call our box office, where we can direct them to our group sales as needed. I hadn't seen anyone else do a similar workaround, so I'm posting it here. -Jane
Great job of thinking of an "outside of the box" solution! Thanks for the idea!
Hi Jane,
This is genius; thank you for sharing!
Assuming you are on TNEW, what was the setting you changed that updated that error? Was it the Page Editor - Error - Generic Error Message or Session Breaking Error Message by chance?
It was the Session Breaking Error Message
Thanks Jane! We have a bunch of use-cases for your hack that we are planning on trying out. One of our staff pointed out an issue today we were having with "Too Many Tickets" that your hack will solve for us. We spoke it, you solved it!
Thank you! I had just built a pricing rule to alert people that they had added too many, but this is so much better.