Hi, we're launching Tessitura in a couple of months. Does anyone have a good standard operating procedures manual they would be willing to share? We are hoping not to start from scratch writing ours. Thanks! Maggie
I'm presenting on documenting your Tessitura system at the conference and one of the things I stress is that your documentation needs to reflect your organization's internal business practices and should include screenshots from your own system. There is often more than one way to accomplish something in Tessitura and it is really important that your documentation reflects how your organization has chosen to do things.
YES YES YES! I'm working on this now, and I'm telling my teams that I don't need to know which literal buttons to push but more of a "this is how *we* make a show appear/not appear on TNEW", and if there's any historical context as to why we do it that way.