First, I felt sure that if I hadn't already entered this Idea, someone else had, but I couldn't find it by searching. The Idea this: rather than a new Pricing Rule Type, this would be a pair of new Action options: Fee Change and Fee Type Change. With Fee Type Change you would select two fees, and the first (if applied to the order) would be exchanged for the second. With Fee Change the Discount Amount/Is Percent/Round To options would be available. The "Maximum Seats" and "Apply the rule to X of those seats to a maximum of Y seats" configurations (and similar) would control the application of Per Seat Fees, but would be ignored for Per Order Fees (there's only one, so you're going to do the thing). While I can see all sorts of applications based on current pricing rule types, the enormous win for us would be in the Constituent Criteria section, where we could target specific users for specific fee adjustments. While some degree of control over fees can be applied using Ranked Modes of Sale, this breaks down with Promo-driven Modes of Sale and Subscription Modes of Sale. Also Ranked Modes of Sale are already a heavy lift for organizations without significant technical resources.
First, I felt sure that if I hadn't already entered this Idea, someone else had, but I couldn't find it by searching.
The Idea this: rather than a new Pricing Rule Type, this would be a pair of new Action options: Fee Change and Fee Type Change. With Fee Type Change you would select two fees, and the first (if applied to the order) would be exchanged for the second. With Fee Change the Discount Amount/Is Percent/Round To options would be available. The "Maximum Seats" and "Apply the rule to X of those seats to a maximum of Y seats" configurations (and similar) would control the application of Per Seat Fees, but would be ignored for Per Order Fees (there's only one, so you're going to do the thing).
While I can see all sorts of applications based on current pricing rule types, the enormous win for us would be in the Constituent Criteria section, where we could target specific users for specific fee adjustments.
While some degree of control over fees can be applied using Ranked Modes of Sale, this breaks down with Promo-driven Modes of Sale and Subscription Modes of Sale. Also Ranked Modes of Sale are already a heavy lift for organizations without significant technical resources.
https://community.tessituranetwork.com/ideas/i/ideas/pricing-rules-that-adjust-fees
Again, I'm shocked this isn't already an Idea, if it is and I missed it somehow, please point me to it.
Our use case is that we waive fees for members at certain Membership Levels as a benefit. We do use Ranked Modes of Sale in TNEW, but this means an elaborate system of configuration tables and stored procedures to maintain 11(!) different "Web Benefit" Modes of Sale, and then even this breaks down if a member is purchasing through a promotion with a Promo MOS or buying a Package in the Subscriptions MOS. The latter is probably where most members buy most of their tickets, so particularly an issue. As a result, we also have an extremely complicated TNEW customization to accomplish the fee adjustment in those Modes of Sale. And of course cashiers just have to remember and manually do all of this.