Currently our Order Confirmation template only itemizes out what type of membership a patron purchased, or the different types of tickets. This we want to keep the same.
However, we also need another template for our Private Space Rentals (weddings, birthday parties, etc.) Currently in our system those are billed as fees, not tickets. On the associate end of Tessitura, each Fee can be added as a different LineItem (general rental fee on one line, bar set-up cost on another line, added time to the rental on a third line, etc.). The problem is the way the current template is laid out, it only shows the Fee total, not each LineItem. So if an associate has to add another item after the fact, it will just give the overall total on the template (which we send to the client).
Normally this isn't an issue but if a person pre-pays for a base level rental (say $800) and then later adds on a bar cost or museum merch or something (another $150), it will only show the grand total of $950. So then our clients panic thinking we are overcharging them for the rental, not realizing the added cost is the new thing they asked for.
To make all of our lives simple, we would love it if fees could be itemized the way tickets and memberships are. Is that possible? And if so, what does the code have to look like in the actual template?
Following :)