Hi,
I have just noticed that since upgrading my machine I can't open documents from the research tab, I get a screen asking me to type the name of the file I want to package.
Anyone?
We get it when we try to open a PDF that is already uploaded to Tess. You double click on it to open and it pops up and asks what package you want to create. We have tried the Reader uninstall, reinstall, but no luck.
It was a different computer that we had this error on, but I know we needed to install an earlier version of Adobe Reader. I am using Adobe Acrobat 9 Pro with Windows 7.