Documents in Windows 7

Hi,

I have just noticed that since upgrading my machine I can't open documents from the research tab, I get a screen asking me to type the name of the file I want to package.

Anyone? 

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  • Former Member
    Former Member $organization

    I found this week when I tried to attach a document other than a pdf or bitmap, that I got the message asking me what file to “package.”  I had not used the document tab before, so thought that perhaps the file formats were limited to pdf and bmp.  I am working on a Windows 7 professional 64-bit machine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                acerp

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gary Halliday
    Sent: Tuesday, September 14, 2010 12:27 PM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] Documents in Windows 7

     

    Hi,

    I have just noticed that since upgrading my machine I can't open documents from the research tab, I get a screen asking me to type the name of the file I want to package.

    Anyone? 




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  • I need to dig back through my email on this, but I believe this is related to the version of Office installed on the Tess Server.  If the server is unable to open the document natively, you may have problems. I don't think we had to install Office 2007, but managed with the converter plugin for Office 2003.

     

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