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Re-pulling a Report

Kari Stonecipher
$organization

Hi all,

I run a report that's triggered by a CSI - and once the report has run, it gives the CSI an Action and Resolves it.

I ran the report, but lost the info when Tess crashed (unrelated).

Now I'm attempting to create a List that will pull the info I lost.  I set it up with the Activity Type and Category, but can't find any fields that refer to the specific Action, Action Date or that show a CSI has been Resolved.

Does anyone know what the fields are called that I'm looking for? It may just be that they're not listed in my List Builder yet.

Thanks in advance!

  • $organization
    Kari -
     
    Actions are kept in a separate table of t_issue_action.
     

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

    Please consider the environment before printing this e-mail

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kari Stonecipher
    Sent: Tuesday, May 05, 2009 12:03 PM
    To: Heather Laidlaw Kraft
    Subject: [Tessitura Technical Forum] Re-pulling a Report

    Hi all,

    I run a report that's triggered by a CSI - and once the report has run, it gives the CSI an Action and Resolves it.

    I ran the report, but lost the info when Tess crashed (unrelated).

    Now I'm attempting to create a List that will pull the info I lost.  I set it up with the Activity Type and Category, but can't find any fields that refer to the specific Action, Action Date or that show a CSI has been Resolved.

    Does anyone know what the fields are called that I'm looking for? It may just be that they're not listed in my List Builder yet.

    Thanks in advance!




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  • $organization in reply to Heather Laidlaw Kraft (she/her)

    Thanks Heather ~~ I should note that I'm coming at this from a front-end user position. If the field I need isn't already listed in my List Manager available fields, I'd like to know exactly what to ask our overworked IS department to include in it.