Good morning -
Recently, when I've been opening List Manager and Analytics, my window size has been cut in half horizontally. Even when I maximize the window, I only see the top half of the screen. I have to scroll down to see anything.
Has anyone else had this issue? I've yet to reach out to support, I thought if it was a known issue, this might be faster.
Thanks all!
It happened when I changed my Citrix settings to High DPI a few weeks ago. Out of curiosity I reversed and went back to "use the native resolution", and this fixed my list manager and analytics window problem. But now the icons at the top of the menu are teeny, tiny, and unreadable.
Is there a way to fix both and not have to choose either or?
Hello Katie!
This is Iliana with Tessitura Network Support. I can see from our records that you also created a Support ticket for this matter. We discovered that by changing the High DPI settings helped with the small icon issue that this hasn't resolve the List Manager and analytics window problem. We will go ahead and follow up with you in the existing ticket to continue to troubleshoot the issue.
Thank you,
Iliana