Hi all,
For time immemorial, our FOH managers have issued via email a word doc at the end of each night regarding the performance with all of the typical data - actual house open and perf start times, house temperature checks, weather, concessions/ancillary sales during intermission, customer comments, etc. I want all of that data in Tessitura so it's retrievable and we can analyze it against/between productions.
I was thinking of creating a custom tab that would live on the perf level in Ticketing setup, and then building a report based off of that that could be scheduled and auto-emailed and then also related list criteria, output elements, etc. My concern, though, is making this easy for our FOH managers as well as not really wanting to grant access to ticketing setup to anyone other than show builders (as form data entry would have to be entered at the perf level each night). Has anyone else built this kind of report recently? Where did you set the data to live so that FOH could do their data entry?
Thanks!Kathleen
This is not meant to put any current employees there on the spot, but back when I worked at Chicago Shakespeare Theatre about 10 (!) years ago, I recall they had a house-report-inside-Tessitura up and running. I didn't know all the tech terms back then, but I think it was a custom tab in Performance Setup, probably Infomaker-based given the time frame. Some of us spent time backfilling a few years' worth of old house reports into Tessitura as a summer project...
I'm not sure if they still use a similar system at all or if it was retired or replaced, and the house managers were also highly trained in other areas of Tessitura so some of the security and access issues you note were moot back then...but could be an org to reach out to as you continue to investigate!