Generating Counts Error in Extractions

Everyone in our org is receiving the following error message when trying to generate counts on new or old extractions.  Is anyone else experiencing this or know how to fix the issue?

Thank you,

Jena

Parents
  • Jena,

    If you are self-hosted, that looks like some global database permissions went wonky after some kind of update/change.  If you are not self-hosted, I would definitely put in a support ticket.  Might be worth doing even if you are.  But presumably you need someone with Admin access to the database to re-grant EXECUTE permissions to one or more standard procedures for database operations.

    John A. Moskal II

Reply
  • Jena,

    If you are self-hosted, that looks like some global database permissions went wonky after some kind of update/change.  If you are not self-hosted, I would definitely put in a support ticket.  Might be worth doing even if you are.  But presumably you need someone with Admin access to the database to re-grant EXECUTE permissions to one or more standard procedures for database operations.

    John A. Moskal II

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