Preventing shipping address from showing up in TNEW Mobile Ticket Email order confirmations?

I'm currently working on implementing Mobile Ticketing, and I noticed that the shipping address is still showing up in the TNEW email order receipt:

It is not showing up in the TNEW online order confirmation page:

Is there any setting that will prevent the shipping address from showing up in the TNEW Mobile Ticket Email order confirmations?

Parents
  • Hello Gabe! This is Yessenia with Tessitura Network Support. We’re happy to assist you with this concern. I’ve created a Support ticket where we’ll work with you to find a resolution to this. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

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  • Hello Gabe! This is Yessenia with Tessitura Network Support. We’re happy to assist you with this concern. I’ve created a Support ticket where we’ll work with you to find a resolution to this. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

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