Hello, fellow tessiturians!
I am looking for a way to force the creation of a CSI for every contribution (TNEW contribution pages) preferably without any customer input on the page itself. Is it possible?
Thanks,
Sabina
Hello Sabina! This is Kelsey with Tessitura Network Support. We’re happy to assist you with this. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know!
Hello!
CSIs can be created when someone makes a contribution over the website by adding a row to LTR_TNEW_CUSTOM_FORM_DATA table with the Intended Use of Contributions. I'd suggest adding "Recognition Name" as Textbox, and leaving the required box UNchecked. This should create a whenever someone donates via the contribution pages, and you'll get recognition updates as a bonus. (Be sure to add a row in LTR_TNEW_CUSTOM_FORM_SAVE_DATA as well!)
Let us know if you have further questions!
Jack