Hi,
I'm looking for a report or function that will show me a list of how many times an individual user has logged in to Tessitura, with date and time etc. I'm sure it exists somewhere but i can't seem to pin it down.
We've recently moved over to Tessitura and our desk team work on a rolling 5 over 7 contract meaning some individuals may be on the desk more than their colleagues, depending on what their days off are. We'd like to be able to see how many times an individual user has logged into the system so we can make sure we allocate the desk positions fairly. We have a manual process where we record the positions of the staff in a spreadsheet but it would be good to have a report from the system that backs it up/acts as a fall back.
Any help gratefully received.
Thanks
Crichton
Tessitura itself only keeps a record of the most recent login date. This is sometimes complicated in its meaning, as Neil points out.
All Tessitura user accounts are connected to internal SQL accounts. I do not know if SQL Server has more extensive login reporting, but if it does you could perhaps look to that.
Lastly, Citrix (if you are a THS client) also has user logging (I know because we've used it to better estimate our average and maximum concurrency), but that will miss processes such as scheduled reports and also Tessitura Web logins.