Anyone know what's going on with the Met Opera? Sounds like a cyberattack has taken down Tessitura for them for more than 24 hours already. Any cause for concern or new vulnerabilities exposed for the rest of us?
This is an excellent reminder to all organizations that having a security review and contingency plans for things like Tessitura outages (whatever the cause) are not optional. I fear that a lot of organizations' leadership think "We're just an arts organization, no-one is going to bother targeting us" but even small (not to you!) payouts can be cost effective for "cybercriminals" (got to be a less dated name). Also, certain state-sponsored criminal organizations are obviously under great financial pressure at the moment to produce money and "wins". The attack on Wordfly galvanized us to finally do significant work on the latter.
The Met's statement about continuing with events even without the ability to do ticketing strongly suggests that they had a robust contingency plan in place.