Anyone know what's going on with the Met Opera? Sounds like a cyberattack has taken down Tessitura for them for more than 24 hours already. Any cause for concern or new vulnerabilities exposed for the rest of us?
Hi Wyndham. We are aware of the cybersecurity incident impacting the Metropolitan Opera’s technology infrastructure. While it wouldn’t be appropriate for us to comment on any individual member’s operations or security, we can confirm that the systems impacted are outside of our hosting environment. Tessitura has not experienced a cyberattack. Our systems, including our hosting environment, are secure and operating normally. We are in communication with the Metropolitan Opera and are standing by to help any way we can. You can find additional information about Tessitura’s security policies here, and we will post a Security Update shortly.
Thank you,
Jeff Oliver
Vice President, Hosting Services
If you should find out that this may occur for others is it safe to assume you will notify us all?
Thanks,
H.
Hi Heather,Yes, absolutely. We have posted a Security Update on our website and will issue subsequent updates if needed. At Tessitura we have a team of dedicated security experts on staff. We employ multiple layers of defense and are committed to a strict compliance regime. Our entire team receives regular training on cyber security awareness and best practices. We continuously review the threat and solution landscape for our hosted members.To receive email notifications of posted support alerts and security updates, click on you name on the top righthand corner of the website, and select My Communication Preferences. Make sure the Support Updates & Alerts box is checked under Email Communications.Thank you,Mara Hazzard-WallingfordChief Growth Officer, Tessitura