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We're building a new website - have you worked with Lifeblue?

Molly (Wible) Sweets
$organization

Hello,

We are in the process of building a new website as part of our SOAP-to-REST conversion and one of the partners we're considering is Lifeblue. Does anyone have experience working with them? We're currently on a site built and maintained by L2.

Thanks!
Molly

Parents
  • $organization

    Hi-

    I have worked with LifeBlue twice and totally recommend them. I worked at the Perot Museum of Nature and Science. The Perot Museum was the much-anticipated, big, new, & exciting hand's-on science center in Downtown Dallas that opened in December 2012. LifeBlue designed & launched the museum's marketing website in advance of the opening of the building to hype the grand opening. In 2015, the museum moved to Tessitura. LifeBlue worked alongside the Tessitura implementation to incorporate a very user-friendly purchase path built on top of TNEW for the web.

    In my current role, I work at the Dallas Zoo. The Zoo had a very clunky, old website, and chose LifeBlue to build a new marketing site in 2019. LifeBlue was given a very tight timeline to create the new website and they met the deadline. After the initial website launch, the vision was to create a more curated user experience to purchase zoo admission, parking, and other add-ons. That project was scheduled to begin in mid-2020. Well...COVID. As many of us did, we moved to limited-capacity, timed entry (which was not done before). LifeBlue worked with us in a very accelerated timeline (8 weeks) to built a ground-up purchase path https://tickets.dallaszoo.com/guests  - the zoo was completely closed for 11-weeks during COVID. For the last two holiday seasons, we held a drive-thru lights experience and LifeBlue created an alternate version of our purchase path to accommodate cars & other add-on, that was slightly different than daytime functionality.

    Two areas where they accel vs. native TNEW is that they can work with Member Benefits (we use the Entitlements Plug-In for added member benefits) and they present them in a very cohesive and user-friendly way. The other thing they do well is conflict checking in the purchase path - meaning, you can't buy events on top of each other - you can't see a 3D film at 2pm and also book a traveling exhibit at the same time. I know they also work with the County Music Hall of Fame and they have a very complex set of add-ons that cannot overlap.

    Hope this is helpful! Happy to answer more specific questions if you'd like!
    -Mark

Reply
  • $organization

    Hi-

    I have worked with LifeBlue twice and totally recommend them. I worked at the Perot Museum of Nature and Science. The Perot Museum was the much-anticipated, big, new, & exciting hand's-on science center in Downtown Dallas that opened in December 2012. LifeBlue designed & launched the museum's marketing website in advance of the opening of the building to hype the grand opening. In 2015, the museum moved to Tessitura. LifeBlue worked alongside the Tessitura implementation to incorporate a very user-friendly purchase path built on top of TNEW for the web.

    In my current role, I work at the Dallas Zoo. The Zoo had a very clunky, old website, and chose LifeBlue to build a new marketing site in 2019. LifeBlue was given a very tight timeline to create the new website and they met the deadline. After the initial website launch, the vision was to create a more curated user experience to purchase zoo admission, parking, and other add-ons. That project was scheduled to begin in mid-2020. Well...COVID. As many of us did, we moved to limited-capacity, timed entry (which was not done before). LifeBlue worked with us in a very accelerated timeline (8 weeks) to built a ground-up purchase path https://tickets.dallaszoo.com/guests  - the zoo was completely closed for 11-weeks during COVID. For the last two holiday seasons, we held a drive-thru lights experience and LifeBlue created an alternate version of our purchase path to accommodate cars & other add-on, that was slightly different than daytime functionality.

    Two areas where they accel vs. native TNEW is that they can work with Member Benefits (we use the Entitlements Plug-In for added member benefits) and they present them in a very cohesive and user-friendly way. The other thing they do well is conflict checking in the purchase path - meaning, you can't buy events on top of each other - you can't see a 3D film at 2pm and also book a traveling exhibit at the same time. I know they also work with the County Music Hall of Fame and they have a very complex set of add-ons that cannot overlap.

    Hope this is helpful! Happy to answer more specific questions if you'd like!
    -Mark

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