Hello all. I hope this finds you well. We have a new conductor Juraj Valčuha starting in 22-23 and I will need to be able to get his name to print in titles and as a conductor on our tickets. I have tested out font 13 for this purpose. I determined that the code to get this character to render in Word is ALT 269. I cannot get this to work in a Tessitura text field. Help?
Thanks!
Heather
Heather Fails said:I cannot get this to work in a Tessitura text field.
Is the issue that it won't print, or that you "cannot get this to work in a Tessitura text field"? I've found the issue in Tess is usually the latter, e.g. if you can get Tess to save the char, it should print, with the usual ticket design font = 13 and the Boca set to (I think this is still correct, but could be outdated) "Multilingual - Latin 1 (850)’ in Windows.
If the particular text field you're working with won't save the char you want, I'd tend to tie the custom ticket field to an attribute, note, etc., that does support the char you want.
At this point both. It's funny because I'm testing out a possible solution right now. Thank you! I may be picking your brain further.
Hi Heather thanks very much for asking this question! We're pleased to see that you got another answer on this cross-post, hopefully that's sorted it for you: community.tessituranetwork.com/.../getting-a-czech-character-lower-case-c-with-caron-c-to-print-on-tickets
I haven't been able to get any of the suggestions I received to work thus far.
Is the Tess client itself not saving the correct character? If not, I'd open a support ticket and see what they suggest.
If Tess saves and displays the char correctly, and the issue is printing, I'd go back to printer properties and experiment further there. We had this sort of thing working here, once, but it was a while ago...
Thank you. I've tried several things to get the c with caron to print via BOCA. In Word if I type ALT 269 it works. In a Tessitura text field, it saves as just a regular c. I already had a ticket open and turned to the forums from there. I may need to just use a graphic.
I've also tried ALT 0269 and it is a musical note in the text field and a question mark on the ticket once printed.
Heather Fails said:In Word if I type ALT 269 it works. In a Tessitura text field, it saves as just a regular c.
That's the issue right there.
I just tried to save my constituent name with a "č" rather than a "c", and indeed it reverts from the former to the latter after saving. Just tried to add a program name, and a research note. Same again.
The issue appears to be the database default collation, which doesn't support "č". Not sure that there is a simple solution today. SQL Server 2019 supports UTF-8, but that's no help today. ¯\_(ツ)_/¯
Thank you so much Chris!