Hello all,
If your organization is using ticketing kiosks and you are willing to share the implementation hi's and lo's, please contact me. It would be great to hear your experiences!
Thanks!
Cristina
I purchased a year ago last August. It took a while to actually get it as the manufactures paperwork process is much more painful than it needed to be.
The unit is great. Here are the issues I found in making it workable for a production environment...
1. DO NOT install any WIndows updates. The O/S is stable but not if you install any non-authorized updates
2. Make a complete backup of the machine before you begin. the Mfg offers no software backups.
3. Due to our pushing of POP the interface designer I think you'll have an easier setup time than I did. If you follow the documentation you should be fine. DO NOT attempt to use the GUI interface. Make all your set up directly in the .config files. Doing this will save a lot of heartache.
4. Never mind trying to use the reporting it doesn't work. Perhaps in the future it will.
If you use the KISS method you can be up and running inside a week.
Thanks Parnell! This advice is much appreciated. I'm sure it will prove helpful to me and others in the near future.
Hi Cristina,
I can see this post is quite old, so i was hoping you may have some feedback on how the implementation of the self serve kiosks went?
we're looking at something similar her at the NGV, but just hoping to gather a little feedback on usage and reliability.
Cheers,
Leigh Cartwright
I would also love to hear recent feedback!
Erin Bready
ebready@kentuckycenter.org