Hello - we are looking for ideas on how to present a live seat-map with available seats to patrons who are in person at our Box Office wickets. We had thought to place iPads mounted to the patron side of the counter - but aren't sure this will work. We are trying to get away from the box office staff having to pivot their monitors to show available seats. This is done frequently to show seats relative to the stage.
Also, with Covid protocols we are trying to present a no-touch solution.
What is working for other organizations? Welcome to all ideas, suggestions, what's been tried and didn't really work.
Thanks, Barb
I give another vote to laminated seat maps. And with covid you can wipe them down if the patron has touched them. We use just a basic black and white version with no zones or price points, as they are different for every performance. We never turned the screen around. With hold codes, ticketed, reserved, etc patrons will ask questions on "What does that mean".
Good Luck!!