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Patron-facing tablet with seatmap

Barb Whang
$organization

Hello - we are looking for ideas on how to present a live seat-map with available seats to patrons who are in person at our Box Office wickets. We had thought to place iPads mounted to the patron side of the counter - but aren't sure this will work. We are trying to get away from the box office staff having to pivot their monitors to show available seats. This is done frequently to show seats relative to the stage.

Also, with Covid protocols we are trying to present a no-touch solution.

What is working for other organizations? Welcome to all ideas, suggestions, what's been tried and didn't really work.

Thanks, Barb

Parents
  • $organization
    Thinking out loud: What about just having a second monitor that mirrors the Tessitura display, but has an HDMI switch attached that allows the rep to select between two sources. Once source could be running a digital signage type marketing slideshow (which could be shared among multiple windows), while the other source could be set up as a second view of the ticket seller’s screen. When they toggle the the HDMI switch, it would show their screen, otherwise it would be promoting whatever you want it to promote.
     
    If you wanted to get a little fancier, you could have a dual display setup for the ticket seller, with the second display mirrored continuously to a third monitor on the other side of the glass. Then they could show whatever is needed by simply dragging it over on onto the second display.
     
    There are small portable 12” tvs or portable expansion monitors for laptops that might be able to mount and work for something like this.
     
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  • $organization
    Thinking out loud: What about just having a second monitor that mirrors the Tessitura display, but has an HDMI switch attached that allows the rep to select between two sources. Once source could be running a digital signage type marketing slideshow (which could be shared among multiple windows), while the other source could be set up as a second view of the ticket seller’s screen. When they toggle the the HDMI switch, it would show their screen, otherwise it would be promoting whatever you want it to promote.
     
    If you wanted to get a little fancier, you could have a dual display setup for the ticket seller, with the second display mirrored continuously to a third monitor on the other side of the glass. Then they could show whatever is needed by simply dragging it over on onto the second display.
     
    There are small portable 12” tvs or portable expansion monitors for laptops that might be able to mount and work for something like this.
     
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