We began printing our ticekt data manifest early this morning. We are printing it to a text file in a open shared drive. After about 3 hours, a System Error popped up.
Windowmenu: w_batch_tkt_print_boca_new
Objectevent: wf_unlock_orders
Line: 11
Error code: 6
Error Text: Invalid DataWindow row/column specified at line 11 in function wf_unlock_orders of object w_batch_tkt_print_boca_new.
Obviously this isnt good. We also understand "through the grapevine" that the "Reprint" option for the manifest doesnt work.
What to do? We dont want to lose this....
UPDATE> We were able to find the manifest text file, however it is about 5000 records short of the total. We looked up the very last entry in the txt file and found that it was a web order. This seems like an issue where the customer’s record was open and locked at the same time the process was trying to print the information. Since the process could not lock the record, it threw the exception.
So we now need to only print out the rest of the file; the last 5000 or so rows. How do we do that without rerunning the entire report?