In this new T-Cast, Meaghan Metke shows you how to get started with an effective CSI implementation at your organization and a look at CSIs in Tessitura and the information that they can provide.
In Introduction to CSIs, you will learn how to use the customer service issues feature in Tessitura to effectively track and manage customer service issues.
If you have any questions about this T-Cast, please post them here on the Tessitura Technical forum.