Hello Everyone!
Our Museum is using clicker counts (taken by the security guards manually) to present the attendance for the unticketed and permanent exhibitions. I am just wondering there is any way we can import or enter the clicker counts to the Tessitura database to keep the entire Museum attendance data integrity. Ideally, I hope to show the clicker counts and Tessitura attendance counts in one Analytics dashboard.
Please share your thoughts and thanks a lot.
Joy Zhou
Museum of Fine Arts, Houston
You could create a daily 'order' with these clicker counts. You may want to create a generic 'clicker count' file so that you know all orders on that file are your manual counts.
Thanks a lot for your suggestion, Michele! I will give it a try :)
For many boxoffices I've worked in we had a separate (from constituent zero) DoorSale constituent. There is no reason you couldn't have a "clicker count" constituent and performance daily and "sell into" each day with a "clicker" comp. If you needed a more granular time of day blocks zones would help.
Has anyone tried using the Order Import Utility for bringing in clicker counts? I'm also thinking about bringing in some attendance numbers for non-ticketed items, and I wondered if the Order Import Utility would be any easier/faster than manual orders.