Hello Everyone!
Just wondering who is tracking volunteers in Tessitura, how you are doing it, and how you like it. Are you just tracking who IS and is not a volunteer via constituency/attribute? Are you tracking their schedules via Bookings/Resource Scheduling? Did you decide to a whole custom thing?
Just pondering moving forward and want to hear successes/failures before we start building our own brick wall against which we will eventually smash our heads. Thanks!
John A. Moskal II
Hi John,
We used to track volunteers and their schedules in Tessitura, but we've switched now to just noting who is a volunteer in Tessitura with a constituency and then all the scheduling and shift management is done using Volunteer Scheduler Pro. It doesn't integrate with Tessitura which is a bummer, but it does make the it easier to schedule shifts at the beginning of the season, and then there's an app that the volunteers can use to switch around their schedules or pick up new shifts as they become available. It did take some time to set up and figure out how to get it to work the way we needed it to, but once we got past that hurdle I think it's been working well.
Our previous method was using Tessitura, and we created a separate volunteer facility and performances, so each "ticket" to the volunteer performance was a volunteer shift. This method worked fine, but the volunteers always had to call the box office to reschedule and it was more of a pain creating the initial schedule for each season.
Hope this helps!