Anyone doing member presales that allow someone to become a new member (add membership to cart) AND buy a ticket during a members-only presale in the same transaction? We're excited that v16 will address this with the new membership type pricing rule, but we have sales starting this summer and we'd like some way to avoid having the customer complete a membership transaction before they can buy tickets. (Also - side question - would they actually have to log out and log back in to have the MOS shift and access tickets?)
My understanding with TNEW is that the update to the rank (which determines the MOS) only happens when an order is complete. The rank doesn't update with just a membership in the cart. You'd have to check out first before you can then go back to buy tickets that are only available to the member MOS. I've looked at pricing rules and virtual constituencies but it looks like that only applies to discounts for members, not special access to tickets.
What do others do? Anyone use a promo code to do the MOS shift and somehow use messaging or pricing rules to encourage/require a membership purchase in the same order if they are not a member? Or customizations?
Odele
Assuming you are taking money directly to a fund that supplied membership, I do believe they would have to log out and log back in to change their MOS.
We had Tessitura Consulting build us a TNEW customization to perform exactly this function, years ago now (six, seven?). It's definitely complicated, especially as we take online contributions as money on account (too much manual handling required) rather than directly to a fund, but it works out well enough. Things it has to do:
Probably a few items I don't remember. I provided the function to compute rank based on contribution totals, but Tessitura Consulting did everything else, including computing the contribution totals from current memberships and appropriate on account types.
Thanks, Gawain. I really appreciate the detailed response.