Greetings all,
I hope there is something I am missing here. We recently upgraded to 15.1 and I am now having cases where the built in salutation elements are causing my outputs to fail because they are pulling more than one row for certain constituents. According to the documentation, this isn't supposed to be possible with the virtual tables. Is there a system table update or setting somewhere that I need to adjust? I am very close to having to inactivate those elements and replace them with custom coded ones, but I don't want to do that with basic Tessitura options.
Any assistance would be greatly appreciated.
Thanks!
Hi Joshua! This kind of error sounds like something we would like to help you resolve via a support ticket. I'm going to get one open for you shortly! Thanks.