N-Scan - configuration barcodes to ignore non-numeric values

Hi all,

We have some Zebra TC52 devices for N-Scan. Unfortunately some third-party digital barcodes which we need to scan and have already been issued, have a letter at the end of the barcode which is a unique identifier to the ticket holder - we won't have any visibility of this letter until it is scanned. The supplier cannot include this letter in their file .

eg.

123456789012345678 - what will be sent to us for import and matched to a Tessitura ticket number

123456789012345678a - what will appear on the scanner

Has anyone successfully configured their device to remove non-numerical characters when scanning? I've tried poking around the Datawedge profile and played around with rules/criteria/actions (in particular, configuring any 19 character barcodes to drop the last character), however it still seems to scan with the letter at the end.

Thanks,

Stefanie