performance summary information missing

When I drill in to a performance using Season Manager>House View>Product Catalog>[performance]>Performance Summary for my current season, I'm getting information for performances this month and next month, but there is no data displayed for anything beyond that.  But if I go to Season Manager>Season Overview>[season]>[performance] for the later performances, the data is all there.  The season has "display EIS" checked and the season overview scripts are running with the correct arguments (thus it is visible through Season Overview).

Does anyone know why these views would be different?

 

--Gawain

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  • Former Member
    Former Member $organization

    I’d suggest checking Publish Client Dates in the performance set detail screen.

     

    Julie Ornelas

    Ticket Services Director

    South Coast Repertory

     

    (714) 708-5572

    julieo@scr.org

     

    Want to know more about our plays?  Visit our website at www.scr.org!

     

    P Please consider the environment before printing this email. 


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gawain Lavers
    Sent: Tuesday, June 15, 2010 2:22 PM
    To: Julie Ornelas
    Subject: [Tessitura Technical Forum] performance summary information missing

     

    When I drill in to a performance using Season Manager>House View>Product Catalog>[performance]>Performance Summary for my current season, I'm getting information for performances this month and next month, but there is no data displayed for anything beyond that.  But if I go to Season Manager>Season Overview>[season]>[performance] for the later performances, the data is all there.  The season has "display EIS" checked and the season overview scripts are running with the correct arguments (thus it is visible through Season Overview).

    Does anyone know why these views would be different?

     

    --Gawain




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    I’d suggest checking Publish Client Dates in the performance set detail screen.

     

    Julie Ornelas

    Ticket Services Director

    South Coast Repertory

     

    (714) 708-5572

    julieo@scr.org

     

    Want to know more about our plays?  Visit our website at www.scr.org!

     

    P Please consider the environment before printing this email. 


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gawain Lavers
    Sent: Tuesday, June 15, 2010 2:22 PM
    To: Julie Ornelas
    Subject: [Tessitura Technical Forum] performance summary information missing

     

    When I drill in to a performance using Season Manager>House View>Product Catalog>[performance]>Performance Summary for my current season, I'm getting information for performances this month and next month, but there is no data displayed for anything beyond that.  But if I go to Season Manager>Season Overview>[season]>[performance] for the later performances, the data is all there.  The season has "display EIS" checked and the season overview scripts are running with the correct arguments (thus it is visible through Season Overview).

    Does anyone know why these views would be different?

     

    --Gawain




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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