Local Procedure Thwarted by COVID Practice?

I have a procedure that updates attributes for consecutive years as a subscriber and a separate one for total years as a subscriber based on a view. It works great by pulling from package history in Tess as well as a table I imported from our legacy system. This year, our box office team has allowed folks to "defer" which means that they can keep their seats for FY22 even if they don't subscribe in FY21. The way our subscriptions manager did this was she paid the order to an invoice, then refunded the money on account, and then did a zero adjustment to the same on account payment method (I'm sure my finance department is like WTF!). What this means to me is that their FY21 packages are still showing up as package history. Any suggestions for how to adjust a view so that these folks don't populate for FY21 and still keep their seats? Below is an example of one of the views:

USE [impresario]
GO

/****** Object: View [dbo].[LVS_TOTAL_SUB_YEARS] Script Date: 1/21/2021 2:56:34 PM ******/
SET ANSI_NULLS ON
GO

SET QUOTED_IDENTIFIER ON
GO

ALTER VIEW [dbo].[LVS_TOTAL_SUB_YEARS]
AS
WITH yrs AS (SELECT ph.customer_no, s.fyear
FROM dbo.T_PACKAGE_HISTORY AS ph INNER JOIN
dbo.TR_SEASON AS s ON ph.season = s.id), legacy AS
(SELECT customer_no, fiscal_yr
FROM dbo.LT_PKG_HIST_LEGACY), fiscalyrs AS
(SELECT customer_no, fyear AS fiscal_yr
FROM yrs AS yrs_1
UNION
SELECT customer_no, fiscal_yr
FROM legacy AS legacy_1)
SELECT customer_no, COUNT(*) AS total_sub_yrs, MIN(fiscal_yr) AS first_yr, MAX(fiscal_yr) AS last_yr
FROM fiscalyrs AS fiscalyrs_1
GROUP BY customer_no
GO

Thanks in advance!