"The report response was null"

**self-hosted organization**

We have a new custom report that has been scheduled to email a pdf to interested parties. The schedule is failing with this error "The report response was null":

This is a new error for me and I see an existing forum post about it occurring on the merge report, but I wonder if anyone has seen it elsewhere?

Ashley Elliott

Database Administrator

St. Louis Symphony Orchestra

314-286-4198

ashleye@slso.org

Parents
  • **SOLVED**

    This might not work for everyone - I am finding in conversations with others that this error can occur for different reasons. In the SLSO case, we could run the report ad-hoc just fine but the schedule was not working. Turns out that the link to the report broke. Keep in mind we are self-hosted… so, there is a folder in our Report Manager called "Scheduled Reports", and in it are links for all the schedules. As I said, our link broke and I had to point it back to the original .rdl

    I hope this helps someone else someday.

     

    Ashley Elliott

    Database Administrator

    St. Louis Symphony Orchestra

    314-286-4198

    ashleye@slso.org

Reply
  • **SOLVED**

    This might not work for everyone - I am finding in conversations with others that this error can occur for different reasons. In the SLSO case, we could run the report ad-hoc just fine but the schedule was not working. Turns out that the link to the report broke. Keep in mind we are self-hosted… so, there is a folder in our Report Manager called "Scheduled Reports", and in it are links for all the schedules. As I said, our link broke and I had to point it back to the original .rdl

    I hope this helps someone else someday.

     

    Ashley Elliott

    Database Administrator

    St. Louis Symphony Orchestra

    314-286-4198

    ashleye@slso.org

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