Adding user defined elements into a Mobile Ticket template

hi All,

Has anyone been able to add a user defined element(e.g. Door Letter) into a Mobile Ticket template?

I have not been able to get the syntax right for this and just wondered if anyone else has been able to do it.

Cheers,

Glenn

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  • Hi Glenn, 

    Our Practice Management Team is assembling an HTML Template cookbook that will contain code snippets illustrating how to do things like:

    • Rendering a QR code for the Order ID to accommodate order level scanning of tickets
    • Membership ID as a QR code to accommodate membership scans
    • Showing content conditionally if the constituent is a member
    • Including additional information on mobile tickets
    • Incorporating content from a product content tab
    • Displaying order initiator information
    • Showing an alternate salutation to the provided salutation
    • Limiting order confirmation information to show only the info for one performance on the order

    While adding a user defined element isn't explicitly in the list right now, the item above about including additional information in mobile tickets will probably prove very useful. We look forward to releasing this resource for the community, and if anyone out there has an example of user defined elements, we'd love to include it in the cookbook. 

    Thanks!

    Chris Szalaj

    Product Owner, Business Facing Products

    Tessitura Network

    cc

  • hi Chris,

    thanks for sending through this response.

    I am getting closer but the template is still not liking when I try and add the user defined element.

    Kind Regards,

    Glenn

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