We bought Zoom Business license for 10 hosts in order to move our classes online. We're not a school so we don't qualify for the free enterprise license. Can someone help me set up the 10 host user accounts? We thought we did this correctly but when the second user starts their meeting at the same time it disconnects the first user. Their website doesn't address this and their support line has been busy for over two hours. We want to host 10 meetings at the same time, each with a different host. Thanks for any advice!
The 10 host licenses have to be assigned to different users, using different email addresses. I would suggest you designate one account as the master account for your organization. In our case, we used it@nws.edu, and then added Users through the User Management section.
We assigned a host license to one user per department or team, but you may have a different approach - and we asked the host accounts to handle the scheduling of meetings for their teams. We still run into the issue that a department may have 2 separate teams trying to meet at the same time, but we discovered that there is a delegation feature in Zoom (think the same rights an executive assistant may have over a VP's mailbox in Outlook), and every host account was setup to give delegation rights to the master account, so that IT can help change the host on any meeting that may conflict.
Hope this helps and feel free to chime in with any other questions you may have.