Hi - I believe there is a list or a document somewhere explaining why certain sales reports don't match up - can someone either point me in the direction of this, or just let me know why the Performance Sales Analysis and the Performance Sales Summary might differ?
Thanks
Siobhan
I guess I should settle the debate. There is not a document that details why certain reports don’t match. Both of these reports have documents available in the help system though, so I would read the explanations of what they do and that will probably point out the differences between the reports. As Boann said, I suspect it has something to do with unpaid seats. Also be sure that the parameters you select match when you are comparing two different reports (which may not always be possible if the parameters are too different).
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com