Sales reports not matching

Hi - I believe there is a list or a document somewhere explaining why certain sales reports don't match up - can someone either point me in the direction of this, or just let me know why the Performance Sales Analysis and the Performance Sales Summary might differ?

Thanks

Siobhan

Parents
  • I am not sure of a document that explains it (though I am sure there is one somewhere...), but I know that we have some reports that report on all the money received on an order and some that report on all the money due on order regardless of if the order is fully paid.  We also have some custom reports that count comp seats and some that don't which can make seat counts disagree.

    Hope this helps,

    Boann

Reply
  • I am not sure of a document that explains it (though I am sure there is one somewhere...), but I know that we have some reports that report on all the money received on an order and some that report on all the money due on order regardless of if the order is fully paid.  We also have some custom reports that count comp seats and some that don't which can make seat counts disagree.

    Hope this helps,

    Boann

Children
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