Hey friends,
I've tried using graphical edit in list builder to find accounts that have and do not have email addresses but no matter how I set the operators, I find accounts with email addresses coming in when I am saying "not in" or "does not have". We want to make sure we can call guests who do not have an email address to advise about show postponements or cancellations.
- Chris
Have you tried creating a list of customers who have and email address? That might be more precise, and then you can use it to create another list of people not in that list.
Households are going to potentially complicate this for you, of course, if you are planning on one communication per household. You'll want to use the affiliate rules on the first list to include customers where some other affiliate on the household does have an email address.