We are looking to making some business practice changes around household email addresses. The concept of a household email is basically an oxymoron. There are a small number of email addresses which are actually shared by a spouse or partner, but most of the time the household email address is an email from either the A1 or A2. . The plan is to store email addresses on individual records only. I know transactions are stored on the household record, so that is one of the challenges in this process.
Has anyone else made changes like this or looked into this issue.?
I am looking to get feedback so let me know what you think.
This is more of an issue with web accounts than the application. Memberships are usually on the household as well. My 2 cents