Tessitura Output Set not populating in WordFly

Hello,

We are new WordFly users and starting to test out setting up triggered campaigns. We are having issues with some Output Sets not populating. We tried all of the items listed below in the WordFly help, and did not find any issues there. I also ran the following query against the database: exec dbo.WP_TMS_GET_QUERY  -1 and the Output Set does not show up on the list. 

Are there any other considerations if an Output Set is not populating? Thanks!

WordFly Help: IS YOUR OUTPUT SET NOT SHOWING IN WORDFLY FOR A LIST MANAGER LIST IMPORT?

Below are the most common output set issues that come up during list imports:

• Check that you don’t have multiple rows per constituent in your output set. To successfully import your list into WordFly, your output set must return a single row per constituent. Learn more.
  
• Check that your WordFly control group has access to the output set. To edit an output set’s description or control group in Tessitura, right-click and select Edit from the menu or select the output set and click the Edit button. The Description and Control Group fields for the output set will become active.  Make the desired changes and then click on another output set to open the Save prompt.*
• Check that the TMS indicator is checked for the output set.*