Hello All,
After a recent update to Tessitura 15.1 (Version: 15.1.5.55335, Build 583) we've begun seeing a problem with the Tessitura Client (one which I cannot find Documentation or Forum posts about).
Whenever the Tessitura Client "login" screen is being drawn (for example, after the user selects the "ReLogin" menu item), it is being placed outside the bounds of the monitor.
Using the windows ALT+Spacebar shortcut allows us to bring up the menu to "move" the window back on-screen; but the system reverts to the off-screen location the next time this window pops up.
Is there an INI file setting we might be able to adjust, to ensure the Login Window is placed within the bounds of the standard Desktop / monitor coordinates?
Anyone else have a bright idea on how to fix this problem?
Thanks!
--Noel
P.S. I should also mention that the "Loading" window with its progress bar appears to be getting placed off-screen as well)
I've seen this a couple of times on users' machines that have multiple displays. The .ini file fix will work, but in my experience you can also correct this using a lesser-known window management command: shift-right-click on the running Tessitura app in the taskbar and choose "move", then press the arrow keys to pop the window onto the current display. Then you can place it with the mouse. It's pretty finicky, but should work fine if you don't want to deal with editing the .ini file.